PadelCircle
Find your perfect padel match

Support

We're here to help. Reach out and we'll get back to you as soon as possible.

For the fastest response, email us directly at support@padelcircle.app. We typically reply within one business day.
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Email Support

For account issues, match problems, or any other questions.
support@padelcircle.app

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Website

Visit us at www.padelcircle.app
Privacy policy: padelcircle.app/api/privacy

Frequently Asked Questions

How does player matching work?

Post your available date, time slot, preferred court, and skill level. PadelCircle automatically finds three compatible players at the same court and proposes a match. You'll receive a push notification when a match is found.

What happens after all four players confirm?

Once everyone confirms, PadelCircle sends a booking request to the court on your behalf. You'll receive a push notification and email confirmation once the court accepts the booking.

What if the court declines the booking?

If a court can't accommodate the booking, PadelCircle automatically searches for an alternative court at the same date and time and contacts them instead. Players are notified at each step.

How do I cancel or change my availability?

Go to the Matches tab, then open the Slots section. Tap the slot you want to remove and confirm the deletion. If you've already been matched, you can decline the match from the match detail screen.

I have a corporate promo code. How do I apply it?

Go to your Profile screen and tap "Apply Promo Code". Enter the code your employer provided. The discount and eligible courts will appear on your profile once the code is validated.

I'm not receiving push notifications. What should I do?

Make sure you've allowed notifications for PadelCircle in your phone's Settings app. Sign out and back in to re-register your device. If the problem persists, email us at support@padelcircle.app.

How do I delete my account?

Email us at support@padelcircle.app with the subject line "Delete my account" and we'll remove your data within 30 days, in line with our Privacy Policy.

Which cities and courts are supported?

PadelCircle currently covers courts in Lahore, Karachi, and Islamabad (Pakistan) and Dubai, Abu Dhabi, and Sharjah (UAE). We're adding new courts regularly.